• As a company policy we do not provide refund/return on any product once sold
• You can raise the size exchange request on Whatsapp (91-7426946465) with ease mentioning the new required size and you will get a revert within 24 working hours.
• Once acknowledged by the team during the next working day, please send the product back to us yourself, we do not have a reverse pickup facility. Please do not forget to take acknowledgement receipt from the courier person about the number of products you are dispatching with his signature and mobile number. SANSKRUTI HOMES will not be responsible for any lost shipment.
• Customer has to ship the product back to  sanskrutihomes office at her/his own risks, costs & responsibility within 5 days of receipt of the product.
• For  Exchanges, the product should be unused/unworn & Tag should be intact and request should be raised within 5 days of delivery.
  If a piece is exchanged once, it cannot be returned or exchanged the second time. The customer will be issued a credit note, in case the desired size of the product is not in stock.
• The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail.
• Please mention your name, address, number, email and order id on the parcel along with the size needed

• Exchanges are only accepted if filed within 5 days of delivery.

• Can I cancel my order?

• How will I receive the credit for my money when the desired size of the exchange product is not available?

• Can I exchange a part of my order?

• My garment does not fit me. What can I do?

• Why my exchange is not accepted?

• Exchange/Return not accepted if Customer does not like the material or color of the dress, we suggest that the customer should read the product description & have a look at all the pictures before ordering. You can also call us to know more details about the product if needed.
• Our products are made and handled by human hands involving various processes. There are bound to be color variations, finish and overall look. The colors you see on our website will depend on the accuracy of your monitor for which subtle variations must be acknowledged.
• 10-12% Colour difference depends on the screen resolution of the device used by the client and camera lights, please don’t expect an exchange or return for the same.
• Exchange/Return is not accepted if the product is washed and worn.
• No Refund, Return & Exchange For The 999 Store
• Purchase made from the SALE section is not eligible for any kind of return or exchange. All the sales, discounted, brought with a coupon, and gift voucher purchases are non-returnable, non-refundable & non-exchangeable.
• No exchange or return for Sarees, Accessories, Home Decor & Jewellery categories.

Note: there are no returns and refunds on cushion covers and rugs.

Note: Exchange shipping has to be paid by customer