Frequently Asked Questions (FAQs)
Yes, we ship pan-India. Through our network of reliable domestic courier partners, we deliver to major metros, tier-2 and tier-3 cities, and most remote rural pincodes. You can easily check serviceability in your area by typing your pin code on the checkout page.
Don't worry at all. Our courier partners will always call or send an SMS before attempting delivery. If you are unavailable, they will make up to three separate delivery attempts on consecutive days before returning the parcel to our Jaipur warehouse. You can also coordinate a preferred drop-off time directly with the delivery agent when they call.
We operate on a direct-to-consumer model. By handling our own design, cutting, and stitching directly at our facility in Jaipur and working straight with local artisans, we completely eliminate middleman commissions and expensive high-street showroom markups. This allows us to pass the savings directly on to you.
Yes, we do. Our beautiful home furnishing items, handcrafted cushion sets, and wooden organizers make excellent gifts for Diwali, housewarming ceremonies, and corporate events. If you wish to place a bulk order, please get in touch with our team via email at support@sanskrutihomes.in for special pricing and custom timelines.
If you notice a mistake in your shipping details, please contact our support team immediately within 24 hours of your purchase. We can easily update your address or phone number as long as the parcel has not left our Jaipur warehouse. Once dispatched, address changes are difficult to manage.
If you face any issues while selecting the COD option, please ensure that your shipping address and pincode are typed correctly, as some remote zones might have temporary COD restrictions from courier partners. Alternatively, you can complete your purchase securely using UPI, Credit/Debit cards, or Net Banking.
Our cushion covers, throws, and daily apparel are tailored keeping the Indian climate in mind. We use high-quality, color-fast dyes that withstand regular daylight and home laundering. While the fabrics are durable and breathable, we always recommend drying them in the shade to maintain the brightness of the block prints over time.
Yes, our garments are tailored strictly according to standard Indian size charts, ranging from XS to 3XL. Because we specialize in comfortable loungewear, sleepwear, and relaxed ethnic fits, our patterns are cut to drape comfortably without feeling tight or restrictive.
When you purchase from SanskrutiHomes, you are directly helping to preserve traditional Indian craft heritage. We work closely with local block-printers, hand-weavers, and embroidery artisans in and around Jaipur. This collaboration ensures they receive fair wages and sustainable employment year-round.
Yes, we can help you make your gift extra special. If you are purchasing our handmade cushion covers, wooden trays, or throws as a housewarming or wedding gift, please reach out to our customer support team immediately after placing your order. We can arrange neat gift packaging and exclude the price invoice from the parcel.
We want you to shop with confidence. Eligible products can be returned or exchanged within the applicable return window, provided they meet our policy conditions. For complete details on eligibility, timelines and the return process, please visit our [Return & Exchange Policy] page.
Yes, we offer international shipping to select countries. Shipping availability, charges and estimated delivery timelines are calculated during [Checkout] based on your delivery address. Once your order is shipped, you can monitor its progress using our [Track Order] page.
